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GreenChef FAQ and customer service

Frequently Asked Questions

Bakeware

  • Remove all packaging materials and labels. Please recycle waste properly.
  • Wash in warm soapy water; rinse and dry thoroughly with a soft cloth.

The bakeware items are oven safe up to 230°C. They are not grill safe.

No, do not use the bakeware items in the microwave. 

For baking any kind of dough, we recommend brushing a thin layer of butter on the interior surface of the bakeware prior to its use. There is no need to dust the surface with flour. When roasting, we recommend using oil or butter. Do not use extra virgin olive oil or any oil spray.

Do not cut food whilst it is in the bakeware. Metal utensils (e.g. with forks and knives) can cause scratching of any non-stick surface. Bamboo, plastic, rubber or other wooden utensils are recommended to prolong the life of the bakeware.

Bakeware made of multiple parts such as the muffin pan is not dishwasher safe. The pie dish, cake pan and cookie sheet are dishwasher safe. To prolong the life of your bakeware and it’s non-stick, we recommend hand wash. Allow your bakeware to cool and wash it in warm soapy water. Rinse and then dry with a soft towel. Do not use steel wool or nylon scrubbing pads. For best results, clean with a cloth or soft sponge.

  • Storing bakeware along with metal implements can cause scratches in the surface.
  • Always ensure your bakeware is clean and dry before you store it. Always nest your bakeware carefully. 

Other questions? Contact us!